Return Policy

Contact me for any questions or information about returns:

jodie@mrshandpainted.com

I will not take returns on made to order items or personalized items, such as laser cut items with a name engraving. All custom engraved items will be sent a proof before the item is made to approve the customization.

If you wish to return your purchase for a refund, I will require the item to be returned to me in the condition it arrived and a refund will be issued when I received the product, less the return shipping fee. I can provide a label if desired, but the cost of the shipping label will be deducted from your refund. 

Please be aware, when purchasing handmade watercolor paints, some pigments and paints can be a bit sticky. Please try freezing your paints for 10-15 minutes before unwrapping them. If there are any other issues please contact me immediately so I can remedy the situation.

Featured collection

View all

Jodie Hand ~ Mrs. Hand Painted

Find all of my watercolor tutorials on my YouTube channel. All of the tutorials for my kits can be found here to follow along with. You can also find some technique tutorials and product showcases. Please subscribe to my channel and like my videos, it helps support my work.

YouTube Channel ~ Mrs. Hand Painted

Watercolor Mixing Charts

Fall Florals